Citation Information :
Saini SK, Sharma N, Kalyan G, Das K. Satisfaction Level among the Nursing Students with Web-based Learning amid COVID-19 Lockdown in India: A Cross-sectional Survey. J Postgrad Med Edu Res 2021; 55 (2):64-69.
Background: Coronavirus disease-2019 (COVID-19) pandemic has pushed the traditional practice of classroom teaching to technology-based online classes.
Objective: To assess the satisfaction level among the nursing students with web-based learning at a prestigious nursing institution affiliated to a tertiary care center of India.
Materials and methods: A cross-sectional study design was employed. A standardized questionnaire on Satisfaction of Online Learning Instrument was sent to 521 undergraduate and postgraduate nursing students through various WhatsApp groups; of which, 310 students responded.
Results: 98.7% of the study participants were females. The majority of the students were undergoing Bachelor in Nursing course. The highest percent scores (68%) regarding satisfaction were obtained on the domain “effectiveness of feedback” followed by the domain “Dialogue between teachers and students”.
Conclusion: The majority of the students felt dissatisfied with online learning. However, online teaching served as a boon in this time of the pandemic.
Curran C. Online learning and the university. In: Bramble WJ, Panda S, ed. Economics of distance and online learning: theory, practice, and research, New York: Routledge. distance: Foundations of distance education 4th ed., Boston: Allyn & Bacon; 2008. pp. 26–51.
Astin AW. What matters in college? Four critical years revisited. San Francisco, CA: Jossey-Bass; 1993. Retrieved 15 Aug 2021 from https://eric.ed.gov/?id=ED351927.
Sahin I, Shelley M. Considering students’ perceptions: the distance education student satisfaction model. Educat Technol Soc 2008;11(3):216–223.
Wickersham LE, McGee P. Perceptions of satisfaction and deeper learning in an online course. Quart Rev Dista Educat 2008;9(1):73–83.
Bolliger DU, Martindale T. Key factors for determining student satisfaction in online course. J E-Learn 2004;3(1):61–67.
Phipps R, Merisotis J. What's the difference: A review of contemporary research on the effectiveness of distance learning in higher education. 1999. Washington, DC: Institute for Higher Education Policy. Retrieved 26 Jul. 2020 from http://www.ihep.org/assets/files/publications/s-z/WhatDifference.pdf.
Liaw SS. Investigating students’ perceived satisfaction, behavioral intention, and effectiveness of e-learning: a case study of the Blackboard system. Comput Educat 2008;51(2):864–873. DOI: 10.1016/j.compedu.2007.09.005.
Lin Y, Lin G, Laffey JM. Building a social and motivational framework for for understanding satisfaction in online learning. J Educat Comput Res 2008(1):1–27. DOI: 10.2190/EC.38.1.a.
Sun P, Tsai RJ, Finger G, et al. What drives a successful e-learning? An empirical investigation of critical factors influencing learner satisfaction. Computers and Education 2008;50(4):1183–1202. DOI: 10.1016/j.compedu.2006.11.007.
Sloan C. Quick guide. Pillar reference manual. Needham, 2002, MA: Author. Retrieved 26 July 2020 from http://www.sloan-c.org/publications/books/dprm_sm.pdf.
Hartman JL, Dziuban CD, Moskal P. Faculty satisfaction in ALNs: a dependent or independent variable? In Bourne J, ed. Online education: Learning Effectiveness and Faculty Satisfaction. Nashville, TN: Center for Asynchronous Learning Networks; 2000. pp. 151–172.
Muilenburg LY, Berge ZL. Student barriers to online learning: a factor analytic study. Distan Educat 2005;26(1):29–48. DOI: 10.1080/01587910500081269.
Navarro P. The promise – and potential pitfalls – of cyberlearning. In R.A. Cole online courses. Int J E-Learn 2000;3(1):61–67.
Saini SK, Kaur S, Sharma N, et al. Satisfaction among the nursing teachers with web-based teaching during COVID-19: a cross-sectional survey. International Journal of Community Medicine and Public Health 2021;8(4):2000–2006. DOI: 10.18203/2394-6040.ijcmph20211270.
Nagar S. Students’ perception towards e-learning and effectiveness of online sessions amid Covid-19 Lockdown Phase in India: An analysis. 2020, https://www.fergusson.edu/upload/document/86850__Dr.ShrutiNagar(IMDR).pdf.
Abbasi S, Ayoob T, Malik A, et al. Perceptions of students regarding E-learning during Covid-19 at a private medical college. Pak J Med Sci 2020;36(COVID19-S4):557–561. DOI: 10.12669/pjms.36.COVID19-S4.2766.
Agarwal S, Kaushik JS. Student's perception of online learning during COVID pandemic. Indian J Pediatr 2020;87(7):554. DOI: 10.1007/s12098-020-03327-7.
Davis AM. Measuring Student Satisfaction in Online Math Courses. 2014, Theses and Dissertations--Curriculum and Instruction submitted to University of Kentucky, Uknowledge. [cited on 4.4.2020] available from https://uknowledge.uky.edu/edc_etds/10.
Betts KS. Lost in translation: Importance of effective communication in online education. Retrieved on August 4,2020. Available at https://www.westga.edu/~distance/ojdla/summer122/betts122.html.
Schwartz M. Effective online communication. Learning & Teaching Office. Retrieved on August 4, 2020. Available at https://www.ryerson.ca/content/dam/learning-teaching/teaching-resources/teach-a-course/effective-online-communication.pdf.
Wilson M, Fairchild C. Collaborative learning and the importance of the discussion board. J Diagnos Med Sonogra 2011;27(1):45–51.
Chen Yu-C. Building an online learning community. Retrieved on August 4, 2020. Available at https://files.eric.ed.gov/fulltext/ED485055.pdf.
Veseley P, Bloom L, Sherlock J. Key elements of building online community: comparing faculty and student perceptions. MERLOT J Online Learn Teach 2007;3(3):234–246.
Adams T, Aguilar E, Berg E, et al. A coherent system of teacher evaluation for quality teaching. Educat Policy Analy Archiv 23(17):1–26. DOI: 10.14507/epaa.v23.2006.
Hattie J. Teachers make a difference: What is the research evidence? Presented at the Australian Council for Educational Research Annual Conference on Building Teacher Quality, Melbourne, Australia. 2003, Retrieved from http://research.acer.edu.au/cgi/viewcontent.cgi?article=1003&context=research_conference_2003.
Rose Sr M. What are some key attributes of effective online teachers? J Open, Flex Distan Learn 2018;22(2):32–48.